More than 105,000 Queensland tradies can now carry their work credentials on their phones as the Queensland Building and Construction Commission (QBCC) licences join the state’s Digital Licence app. The expansion brings digital convenience to plumbers, drainers, contractors, mechanical service workers, and building certifiers who can now securely store, show and verify their qualifications from a single app.
The rollout extends the app’s existing use for driver’s licences, marine permits and photo ID cards, already adopted by more than a million Queenslanders. Over the past few months, thousands of workers have taken up the option, with the latest phase opening access to another 70,000 tradies.
The move is part of the Crisafulli Government’s wider push to streamline access to state services through technology. Minister for Customer Services and Open Data Steve Minnikin said the goal was to give Queenslanders flexibility and choice in how they manage essential documents. He said digital licences make life easier for workers on the move while improving trust between tradespeople, businesses and homeowners.
Minister for Housing and Public Works Sam O’Connor said the addition of QBCC licences means workers can now show or update credentials instantly without relying on physical cards. For homeowners, it allows real-time checks on whether a contractor is properly licensed before any job begins.
For tradies, the app offers practical benefits such as knowing when a licence is up for renewal, storing multiple credentials in one place, and reducing the risk of losing a card. The built-in security system encrypts personal data and reduces the chances of fraud or identity theft.
Industry groups have generally supported the change. Master Plumbers’ Association of Queensland CEO Penny Cornah called the digital rollout a practical and modern solution that saves time and paperwork while improving customer confidence.
Some in the construction community, however, are taking a cautious approach. Digital systems can face teething problems, and questions remain about how the app performs in low-connectivity areas or strict work zones where phone use is restricted. Physical cards will continue to be accepted for now, ensuring no one is locked out of work if they haven’t made the digital switch.
The Government says the new system will help modernise how Queenslanders interact with public services while cutting red tape for businesses. With thousands of new users joining each day, the digital licence is quickly becoming a familiar part of life across the state.
Whether viewed as a tech upgrade or a long-awaited catch-up, the move marks a clear shift in how Queensland’s construction workforce manages its credentials—bringing one of the state’s largest industries further into the digital age.
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