Rate debate heats up as inflation decelerates amid rents and education spike
Australia's latest inflation figures reveal a complex economic landscape, with the recent Consumer Price Index (CPI) indicating a deceleration overall, yet highlighting persistent pressures...
AI revolutionises call centre dynamics: A look at the future of customer service
Artificial intelligence (AI) is setting the stage for a major transformation in customer service operations. K Krithivasan, CEO of Tata Consultancy Services (TCS), recently...