AI revolutionises call centre dynamics: A look at the future of customer service
Artificial intelligence (AI) is setting the stage for a major transformation in customer service operations. K Krithivasan, CEO of Tata Consultancy Services (TCS), recently...
Rents soar, inflation slows: Australia’s economy adjusts to policy tweaks
Amid a backdrop of fluctuating global economic climates and ongoing domestic challenges, Australia's annual inflation rate continues its downward trajectory, reflecting a strategic response...