
Tasmania has launched its first whole-of-government Digital Inclusion Framework, setting out a plan to improve access to digital services and reduce barriers that prevent people from fully participating in an increasingly connected society.
Announcing the framework, Minister for Innovation, Science and the Digital Economy Felix Ellis said digital technology now plays a central role in everyday life, from accessing government services and education to maintaining social connections and finding work.
The framework forms part of the Government’s Digital Tasmania 2026-2031 strategy and aims to coordinate efforts across departments to address factors contributing to digital exclusion.
Mr Ellis said while technology had created new opportunities, many Tasmanians continued to face challenges including limited internet access, the cost of devices and connectivity, low digital confidence, and difficulties navigating online services.
The framework identifies five priority areas: improving access to reliable internet connectivity, reducing affordability barriers, building digital skills and confidence, ensuring government services are accessible and easy to use, and strengthening trust, safety and transparency in digital environments.
Under the plan, the Government will work with local councils, industry groups, education providers and community members to support implementation. Proposed actions include improving access to devices and connectivity, strengthening digital capability within communities and workplaces, enhancing the accessibility of online government services and improving cyber security measures.
Digital inclusion has become a growing policy focus across Australia as governments increasingly move services online. Advocates have long argued that people living in regional areas, older residents, low-income households and those with limited digital skills can face obstacles when accessing essential services.
The Tasmanian Government says the framework is intended to help ensure all residents can participate confidently and safely in a technology-enabled world while supporting broader economic and social participation.
The Digital Inclusion Framework is available through the Tasmanian Government’s digital services portal.
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