Listening, answering, connecting


Manjit Singh set up his company – dealing in mobile phones, accessories and repairs — in 2004 with a single operating store in Hawthorn. He then joined hands with Hutchinson and started stores in South Yarra, Doncaster, Spencer Street, Southland, and Cranbourne Park shopping centre.

Manjit says he works with a simple mission — to create genuine customer value. “In our business we believe that the absolute best way to succeed is to improve our performance everyday with every customer. We are a family owned business so we like to maintain a trustworthy atmosphere where we look after each other professionally and personally,” says Manjit.

“We have a mystery shopping programme which helps us monitor overall customer experience in our stores and show where individual staff needs further improvement,” he adds.

Mission community. Manjit is involved in community work in several ways – he is currently the PR and media in charge of Sant Nirankari Mission Melbourne, and holds executive positions in non-profit organisations such as Indian K, Multicultural Harmony Festival community. Manjit has been organising blood drives and clean up drives over a number of years.


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