T
housands of refurbished government laptops will be distributed across New South Wales under a new pilot program aimed at helping people facing barriers to digital access.
The 12-month NSW Device Bank initiative will provide decommissioned laptops, internet access and digital literacy support to eligible recipients through community organisations and charities operating in metropolitan, regional and remote parts of the state.
The program comes as affordability pressures continue to affect internet and technology access for many households. According to figures released by the NSW Government, 61 per cent of people in low-income households and 64 per cent of people living in regional and remote NSW experience affordability barriers to getting online.
The NSW Device Bank forms part of the state’s broader Digital Inclusion Strategy, which aims to improve access to online services, education and employment opportunities as more aspects of daily life move into digital spaces.
Minister for Customer Service and Digital Government Jihad Dib said access to reliable technology had become increasingly important for participation in modern society.
“Access to safe and reliable technology is now essential for everyday life,” Mr Dib said.
“As government services, education and employment continue to move online and digital exclusion becomes a growing risk, we need to make sure no one is getting left behind.”
The program will be delivered through a partnership between NSW Telco Authority and WorkVentures, which specialises in technology reuse and digital inclusion programs.
All donated laptops will undergo secure data removal, refurbishment and quality testing before being distributed.
Supporters of device recycling programs say they can help address two issues at once by improving digital access while reducing electronic waste. Australia remains one of the world’s highest producers of e-waste per capita, according to data from the federal government and environmental groups.
Digital inclusion advocates have welcomed programs aimed at increasing access to technology, though some argue broader structural issues such as internet affordability and digital infrastructure in regional communities also need continued attention.
NSW Telco Authority managing director Kylie De Courteney said the program was designed to provide both social and environmental benefits.
“Through our partnership with WorkVentures, we are repurposing government laptops to deliver both social and environmental benefits, while supporting a more equitable digital future,” Ms De Courteney said.
She said refurbished technology could help open pathways to education, employment and social connection for people who may otherwise struggle to participate online.
The NSW Government says laptops will be distributed through trusted local organisations to help ensure support reaches communities with the greatest need.
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