The Federal Government has committed $7.7 million to extend Beyond Blue’s NewAccess for Small Business Owners (NASBO) program. This extension, running until 30 June 2026, aims to address the mental health struggles faced by small business owners across Australia.
Georgie Harman, Beyond Blue Chief Executive, highlighted the importance of this funding, emphasising that it recognises the significant challenges small business owners endure. “NASBO is a proven mental health coaching program that is helping small business owners get back on track and feel more productive,” Harman said. She noted that the ongoing support will help address issues such as work-related stress, depression, anxiety, and the pressures of rising costs and business uncertainty.
Since its inception in 2021, NASBO has assisted over 6000 small business owners. The program’s effectiveness is evident, with more than 90 per cent of participants reporting an improved ability to manage stress after coaching sessions. Additionally, nearly 70 per cent of participants have recovered from a mental health condition through the program.
Harman explained the unique pressures faced by small business owners, especially during tough economic times. “Most small business owners who reach out for help are overwhelmed, their business is struggling, and it can be hard to see a way forward. This is especially challenging during tough economic times, which affects small business owners both personally and professionally.”
The tailored support provided by NASBO includes practical guidance and links to other available services, such as financial counselling. Harman highlighted the program’s impact on productivity, with nearly 9 out of 10 participants feeling more capable of tackling future business challenges.
NASBO Coach Kirsty Bryant, who has experience in corporate management and running a small business, shared insights from her coaching. “For many small business owners I work with, their job has completely taken over their lives,” Bryant said. She emphasised the importance of building resilience and changing behaviours rather than solving problems for the clients.
Bryant uses the “pie approach” to illustrate the diverse challenges small business owners face. Many understand certain aspects of their business but struggle with others, such as bookkeeping or staffing, leading to feelings of overwhelm. Bryant helps clients identify ways to become more resilient and find solutions independently.
One beneficiary of the program, self-employed naturopath Emily Rose Yates, shared her experience. Managing her business while raising two sons left her feeling stretched and isolated. “Working for yourself, it can be very lonely and you’re in your own head a lot,” Yates said. She noted a significant improvement in her mental health and business after participating in NASBO.
The NASBO program offers small and medium business owners access to free, confidential mental health coaching from 8am to 8pm. The service employs low-intensity cognitive behavioural therapy, providing up to six sessions and two follow-up sessions with trained coaches who have small business backgrounds. This initiative is based on Beyond Blue’s successful NewAccess program and is funded by the Commonwealth Government.
Participation is free, confidential and no GP referral is required. Small business owners who are interested to know more can visit www.beyondblue.org.au/get-
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